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SmartWire Hard-Wired Nurse Call - Trouble Shooting

Type B Calls Do Not Cancel
Call Types Do Not Change
Master Has Old Codes That Are Polled

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Type B Calls Do Not Cancel

DESCRIPTION

Calls generated by a Type B (remote) call point do not cancel.

CAUSE

The Type A call point wired to the remote Type B call point may be damaged or faulty.

RESOLUTION

Check that the Type A is the definite cause of the problem by removing the Type B call point and shorting the - (negative) and R (reset) inputs on the rear of the Type A call point. If the Type B call does not reset then return the call point to SmartLink.

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Call Types Do Not Change

DESCRIPTION

SmartWire call types defined by the trinary switches on a Type A or Type C call point do not match the call types defined in the SmartWire Installation Manual call types table.

CAUSE

One or more of the trinary switches on the Type A or Type C call point may be damaged or faulty.

RESOLUTION

Return the damaged or faulty unit to SmartLink.

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Master Has Old Codes That Are Being Polled

DESCRIPTION

Master reports old codes after system configuration changed.

CAUSE

If a master has been relocated it will still retain the old call point codes that were initially programmed in for polling. Unit will automatically show up as not there and delete all old codes, which may take several minutes on a new installation.

RESOLUTION

Leave the system running for several minutes and allow for the new installation to be recognised.

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To the best of our knowledge, the information contained in thess pages is correct. SmartLink International Pty Ltd reserve the right to make changes to the features and specifications at any time without prior notice in the course of product development.

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